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 Frequently Asked Questions
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 Canadian customers, click on Canadian links on the left
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How safe is it to order from your site?It is safe to order with PayPal or Credit Card. The secure ordering page is indicated by 'http' in the web address changing to 'https' |
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Can I place an order by phone or mail?Yes. My contact information is in my Contact Us page. |
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You have a warranties on the Saunas! Who do I contact if I need a part replaced?For infrared saunas shipped in the US, there is a 5 year limited warranty on the digital control panel, infrared heaters, circuit board and wood and a one year limited warranty on the CD player. You may contact the manufacturer directly or you may contact me and I will redirect you to the manufacturer. Canadian product warranties vary from this. |
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What is the warranty on the Lamps?A one year's manufacturer's warranty and a 30 day return policy (in new condition in original packaging) with the supplier. |
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How are the products shipped?Free shipping is offered in the continental US and is done by freight and UPS. See the Shipping and Handling page for further details, including Return Policies. Canadian shipping is all inclusive in the pricing. |
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How do I order?Online using PayPal or Credit Card. (Look for the closed lock icon in the toolbar. This indicates a secure site.), by phone, snail mail or email. See the Contact Us page for more details. |
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How safe are Infrared Red and Wide Spectrum products?When used properly, this healing technology has zero side effects. |
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Are special electrical or plumbing connections needed?No, just regular household receptacles. No plumbing needed. |
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How toxic free are your saunas?Non-toxic, water based glue is used to seal the outer and inner tongue and groove boards to formaldehyde-free wood framing. Pure glass is used instead of lexan or plexi-glass which is made from toxic chemicals |
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Who should not use an infrared sauna?Those pregant or nursing, (may increase menstrual flow during menstrual cycle).
Those with a history of adrenal suppression (body does not respond to heat) or if you are heat intolerant or take medications that would cause you heat illness.
If you take medications that will reduce perspiration, wait until you are off the medications.
Those with SLE (systemic lupus erythematous), multiple sclerosis, hemophiliac.
If you have acute joint injuries, artificial joints, metal pins, silicone implants or any other implants, acute or chronic edema or lymphedema, attempting to conceive. enclosed infections, (dental, joints, tissue), diabetes, severe hyper or hypotension and are on medication which is life threatening. |
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Is there any special venting needed for the infra red saunas?No, just a few inches of clearance at the top. |
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Is there any special type of floor needed?Any type of floor will do. |
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Can I put the sauna outside?Putting the sauna outside would void the warranty. |
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Do the saunas accumulate mold and mildew and are they high maintenance?Maintenance is very nominal and no mold or mildew is accumulated |
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In brief, what are the beneftis of an infrared sauna?Loose weight, helps the immune system, remove toxins from the body, stimulates the cardiovascular system, reduce stress and fatigue, cleanses the skin, reduces cellulite, relaxation, meditation, and enjoyment of music. |
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Do Infrared Heat Lamps use a lot of electricity?They use low amounts of energy, have a low cost and heat quickly. |
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Who should not use and infrared lamp?Those with sensitive skin and poor circulation. |
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What precautions should be taken in the use of an infrared lamp?Infrared lamps work by warmth, that is heat is generated. Place 18 inches from area to be heated. Keep away from infants, combustible materials, and do not use when sleeping. Do not touch the bulbs and do not place the lamp directly over a person. Twenty or thirty minutees maximum exposure, no more is suggested. |
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Give a brief history of the use of Saunas and/or infrared healing?Over 3,000 years ago to present, Chinese Palm Healing,
Finland,
Mediterranean,
Native American Sweat Lodges,
German,
Japanese,
US,
China |
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What does TDP stand for?Teding Diancido Pu |
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Note: All prices in US Dollars
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SAUNA SAFETY
An Infrared sauna is completely safe and natural. The Far-infrared heat is, in fact, a necessary form of energy that all living things require for optimum health. If we don't receive enough Far-infrared light from the sun, we become ill and depressed. All life forms on this planet; animals, plants and humans, need this abundant Far-Infrared light to be completely tranquil, calm, and healthy. The radiant heat surrounds us and penetrates deeply into our joints, muscles and tissues, rapidly improving oxygen flow and increasing circulation. Using a Far-infrared sauna helps to purify one's cells, specifically the cells inside our fat where our body stores waste and harmful toxins, such as cholesterol and heavy metals. When used properly, this healing technology has zero side effects.
For most healthy people, as well as for most patients with stable coronary heart disease, sauna bathing is well tolerated, safe, and has therapeutic value, according to a study published in The American Journal of Medicine. A comprehensive review of the world's biomedical literature was carried out by investigators from the Department of Internal Medicine and University of Oulu, Finland, and the Division of Cardiology, Washington Hospital Center, Washington D.C. The authors examine the benefits and risks of sauna bathing for healthy adults and children, as well as for patients with coronary heart disease, hypertension, and congestive heart failure.
Email a friend about infrared therapy
 Click on this link to learn more about infra-red heat energy
Understanding the healing energy of infrared heat and light
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TIPS ON USING YOUR INFRARED SAUNAS
You may increase the frequency of you sauna sessions when you have a cold or flu to give your immune system a boost.
The radiant heat of the infrared sauna warms the body internally, but not the air. You may open the door to regulate the heat. It is best not to use the far infrared sauna on a full stomach. Drink water before, during and after the infrared sauna session. Do not appply body lotion. Sit onone towel for cushioning and absorption of sweat, keep one on the floor, and a third one to wipe off the sweat.
After your body gets used to the sauna, you may want to increase the lengh of the sessions.
If you have a lot of toxins in your body, it will be 5 or more sessions before you get a good sweat, but never mind toxins will be eliminated through the hair, urine and bowels.
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